At Tubularip, we take pride in the quality and reliability of our products and services. However, we understand that sometimes things might not work as expected. Therefore, we have set out the following refund policy:

1. General Conditions for Returns

We accept returns of items within 30 days of receipt if they are in their original condition: unused, undamaged, and packaged as received. Custom orders and clearance items are not eligible for returns unless faulty.

2. Faulty Products

If you receive a faulty item, please contact us at info@tubularip.com with details of the product and the defect. Upon receipt of the returned product, we will examine it and notify you via email, within a reasonable period, whether you are entitled to a refund or a replacement as a result of the defect.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@tubularip.com.

5. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Changes to our Refund Policy

If we decide to change our refund policy, we will post those changes on this page. Policy changes will apply only to purchases made after the date of the change. This policy was last updated on [Insert date here].

7. Contact Us

If you have any questions about our Refund Policy, please contact us at info@tubularip.com.