Frequently asked question
1
How do I know which EMI or pipe inspection equipment is right for my needs?
Our experienced team at Tubularip is here to assist you in determining the best equipment for your specific needs. We'll consider factors such as the nature of your project, your operational environment, the type and size of the pipes you're inspecting, and your budget. Please reach out to our customer service team via email at info@tubularip.com or call us at (432) 363-2200, and we'll guide you through the process.
2
What maintenance do the machines and parts require?
The maintenance requirements can vary depending on the specific product and its usage. Generally, we recommend regular checks and maintenance to ensure the longevity and optimal performance of the equipment. We provide all the necessary maintenance information in the product manual supplied with the equipment. For more detailed information or if you need any assistance, please contact our customer support team.
3
How long does it typically take for my order to be processed and delivered?
At Tubularip, we aim to process all orders within 1-2 business days. Shipping time can vary based on your location and the method of shipping chosen. Generally, it can take anywhere from 5 to 10 business days for your order to be delivered. For more specific delivery timelines or express shipping options, please contact our customer service team via email at info@tubularip.com or call us at (432) 363-2200. Please note that certain products or orders may require a longer processing time, in which case we will communicate with you directly about the expected timeline.